VIRAAS Shipping Policy
Thank you for shopping with VIRAAS! We are dedicated to providing you with a seamless shopping experience, and that includes getting your favorite clothing items delivered to you in a timely manner. Please read our shipping policy below for all the details regarding your order delivery.
1. Shipping Locations:
We currently offer shipping across Pakistan including major cities such as:
- Karachi
- Lahore
- Islamabad
- Rawalpindi
- Faisalabad
- Sialkot
- Multan
- Peshawar
- Quetta
- And many more!
If your location is not listed, please contact our customer service, and we will do our best to accommodate your request.
2. Processing Time:
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next available business day.
3. Shipping Methods & Delivery Time:
We offer the following shipping options:
- Standard Shipping: Typically takes 3–5 business days.
- Express Shipping: Typically takes 1–2 business days for major cities.
Please note: Delivery times may vary based on location, local courier services, and seasonal conditions.
4. Shipping Charges:
- Free Shipping: Enjoy free standard shipping on all orders over PKR 10,000.
- Standard Shipping Fee: PKR [insert amount] for orders below PKR 199.
- Express Shipping Fee: PKR 399.
5. Order Tracking:
Once your order has been dispatched, you will receive a tracking number via email to track your order in real-time.
6. International Shipping:
At this time, we only offer shipping within Pakistan. We are working towards expanding our shipping services internationally in the future.
7. Issues with Shipping:
If you experience any issues with your delivery, such as delays, wrong items, or damages, please contact our customer service team at contact.viraas@gmail.com within 72 hours of receiving your order.